DHL -Project

eCom Support Web Application Software For DHL World Wide Express

INTRODUCTION
 
eCom Support Software

Installation of eCom Support Software
 
2.1 Call Centre Form
 
 

 

The Sign In form contains the following Topics and works when they are selected
 


After
giving correct password you will see the form which contains the software main
activities.

This form contains:

● Home page

● Call Centre

● Pending jobs

● Settled jobs

● Job Lists

● Visit Plan

● Reports

● Setup

● Change Password

 

This form gives the information about Customer Identification and Issue.

Customer Identification:

Deployment Type: Type of Deployment. (Auto)

Update Job Email
Configuration:

 

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