eCom Support Web Application Software For DHL World Wide Express
INTRODUCTION
eCom Support Software
Installation of eCom Support Software
2.1 Call Centre Form
The Sign In form contains the following Topics and works when they are selected
After
giving correct password you will see the form which contains the software main
activities.
This form contains:
● Home page
● Call Centre
● Pending jobs
● Settled jobs
● Job Lists
● Visit Plan
● Reports
● Setup
● Change Password
This form gives the information about Customer Identification and Issue.
Customer Identification:
Deployment Type: Type of Deployment. (Auto)
Update Job Email
Configuration: